Sometimes I forget that we all want more for less pretty much all the time.
It’s natural to grow frustrated when we think we’re doing good work for clients and they push back on price or scope.
We need to remember that it’s not totally about our scope or pricing. It’s more about how we as buyers think and feel.
The next time you think your client is crazy or asking for too much, remember:
•It’s more about their buying mindset than your pricing or scope of services.
•You (and I) do the same thing when we’re the buyer.
•Our jobs exist because of our customers.
Now if I could only practice what I preach!
What are your least favorite stories about customers asking for more?