130: Carol Washington Part 2
Interview with Carol Washington (Part 2)
On today’s episode we are back with Carol Washington, the Chief Operating Officer of Life’s Work of Western PA, to dive deeper into her position at her nonprofit, her mission when it comes to the organization, and how she has worked with students and employees as a mentor and leader throughout her career.
Carol began her career out of college starting in the business world with Thrift Drug. What was at the time a close knit “mom and pop” atmosphere, Thrift Drug’s merger with Eckerd launched Carol into the corporate world and a different experience dealing in Human Resources. It was here that Carol begun to take on the role of a leader for others and help them along a path to success. Carol also discusses with me her experience in working with INROADS Pittsburgh as a recruiter to help students land internships throughout their collegiate career. For many of these students, it was their first foray into business environments, so Carol acted as an advisor and liaison to these students, coaching them on how to behave in business environments. We talk through tips for behaving at corporate events, and the importance of learning proper business etiquette.
At its core, Life’s Work’s mission is to serve those with disabilities. However, the word takes on a broader meaning than anticipated, serving those not only with intellectual or physical disabilities, but also individuals and families that may have fallen on hard times, such as single parenthood or low income. Many who come to Carol’s organization have found them through referrals or direct knowledge. It is clear to see Carol’s devotion to her employees and the community, and her passion in working for this nonprofit. For those that may be considering a career in nonprofit, be sure to tune in to my discussion with Carol on the show today.
About Carol Washington
Carol Washington the Chief Operating Officer of Life’s Work Pittsburgh.
[9:01] Career with Eckerd Drug
- Job at Thrift Drug was mom and pop shop and non-union
- First dip into Human Resources and defend for and against unions
[11:07] Teaching corporate etiquette
- 5 Top tips for behaving at corporate events
- Proper speaking business etiquette
[17:16] What to Know about Life’s Work
- Serve persons with disabilities
- Intellectual, mental health, single parenthood, low income, etc.
- Some disabilities you see, but most you cannot
- 90 years ago, when Life’s Work founded, women founders were viewed as “disabled”
- Women would get together and sew and sell garments
- Appreciative of company’s legacy
[21:24] Life’s Work mission
- Help persons with disabilities that cannot get work in community work setting
- Provide work for those in internal facilities
- Determine their capabilities and place them in appropriate jobs
[24:41] Carol’s Big Idea
- Always think about the client
- Nonprofits can’t live without donations OR without boards to demand standards
- Client resonates in every message
[28:49] Tool Carol cannot live without
- Inspired by those that have lived through struggles – John O’Leary
“On Fire: The 7 Choices to Ignite a Radically Inspired Life” – John O’Leary
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