Like most health care systems, Conemaugh Health System strives to help patients schedule time with their providers as quickly and conveniently as possible. Conemaugh wanted to learn what their current and potential customers saw and heard when contacting physician offices to schedule appointments.
Results
A better experience for the health system’s patients and for its providers — physicians and their staffs –and one more opportunity for Conemaugh Health System to live its mission: Excellence. Every patient. Every time.