Penn Home Medical is a respiratory and home medical equipment distributor that turned to MASSolutions on a number of fronts. MASSolutions’ strategic planning sessions enabled Penn Home Medical to upgrade its sales force and streamline sales procedures. Penn Home Medical also utilized MASSolutions’ PR and storytelling to become more visible in the marketplace.
MASSolutions met regularly with Penn Home Medical President and Founder Frank Rezk and his team to formulate and implement strategy that resulted in significant growth of the company. When Penn Home Medical built a state-of-the-art headquarters, MASSolutions’ PR team led a pitch that resulted in both print and television coverage from multiple media outlets. When Penn Home Medical opened a branch office in downtown Johnstown, MASSolutions helped coordinate and promote a grand opening event that received print and television coverage. MASSolutions pitched a business section front page feature with color photographs that ran in the local newspaper, as well as annual “Progress” business capsules that appeared in the newspaper.
Penn Home Medical has seen significant growth and increased sales since working with MASSolutions. PHM built a new headquarters and added a branch office, giving the company four locations in two counties, with future expansion on the horizon. Media coverage of the new headquarters and grand opening, as well as a feature story on Frank Rezk and annual “Progress” capsules have put Penn Home Medical in the spotlight in West-Central Pennsylvania.
"MASSolutions has been great coaching from a CEO standpoint and the whole way down to our sales staff and team. They've been able to create stuff for our customer service reps that makes sure that everyone is involved."